If embedded signup won’t work for your account — or you need more control over the
configuration — you can connect your number manually. This path takes a few more steps
but gives you full visibility into each setting.
Before you start
You’ll need a phone number that is not already active on the regular WhatsApp or
WhatsApp Business app, plus access to your Meta Business account and its credentials.
Open the manual connect flow
In ChatSyncs, go to WhatsApp → Connect Account (Manual).
Enter your Meta details
Enter your Meta business and phone number details as prompted.
Provide API credentials
Provide the required API credentials from your Meta account.
Confirm the code
Confirm the verification code when asked.
Wait for Connected
Wait for the status to turn Connected.
Once a number is connected to the API, it can no longer be used in the standard
WhatsApp app on a phone. Use a dedicated business number.
