Skip to main content

​
When to use a Google-based import

Use this instead of a CSV file when your contact list already lives in a Google Sheet you keep updated, or when you’d rather pull straight from your connected Google account’s Contacts than export and re-upload a file every time the list changes. Both skip the manual CSV export step — connect the source once, and ChatSyncs reads the data directly.
Import Subscribers modal with Upload File, Import from Google Sheet, and Import from Google Contacts options

The Import Subscribers modal — Select Label, Select Bot, Upload File (CSV), or import from a Google Sheet or Google Contacts.

​
Import from a Google Sheet

1

Open Options → Import Subscribers

From the Subscriber Manager list, open Options, then Import Subscribers.
2

Choose Import from Google Sheet

Select the Google Sheet option in the modal shown above.
3

Connect the sheet

Use + Add Google Sheet to connect the specific spreadsheet you want to import from.
4

Map each column

Match the sheet’s columns to ChatSyncs fields, the same way as a CSV upload — see below.
5

Confirm the import

Confirm — the imported contacts appear in the Subscriber Manager list.
Structure your sheet exactly the way you would a CSV file — at minimum a phone number column and a name column. See Import Using CSV for the exact column format and phone-number formatting rules (country code, no +, no scientific notation); they apply to a Google Sheet import in exactly the same way, since the underlying data still goes through the same Map the columns step.
Any column beyond phone number and name is picked up as a custom field automatically — same as a CSV import. If the subscriber already exists (matched by phone number), that field is updated on the existing record instead of creating a duplicate.

​
Import from Google Contacts

1

Open Options → Import Subscribers

From the Subscriber Manager list, open Options, then Import Subscribers.
2

Choose Import from Google Contacts

Select the Google Contacts option in the modal shown above.
3

Connect your Google account

Authorize the connected Google account ChatSyncs should read contacts from, if not already connected.
4

Confirm the import

ChatSyncs maps each contact’s name and phone number to a subscriber automatically.
This is the fastest option when the people you want in ChatSyncs are already saved in your phone or Google account’s Contacts — there’s no spreadsheet to prepare or export at all. Expected result (both methods): Every matching row or contact becomes a subscriber in Subscriber Manager, ready to label, message, or enroll in a sequence immediately — the same end result as a CSV import, just without a file to prepare first.

​
Frequently asked

Google Sheet import reads a spreadsheet you connect — good for structured lists with extra columns you want as custom fields. Google Contacts import reads your connected Google account’s saved contacts directly — good when there’s no spreadsheet at all.
Yes — country code mandatory, plain digits, no + or spaces. See Import Using CSV for the full detail; the same Map the columns step is used for both.
It matches by phone number — an existing subscriber’s record (and its custom fields) gets updated rather than duplicated.
The connection stays available for future imports from the same sheet, so you can re-run the import later (e.g. after adding new rows) without reconnecting it from scratch.