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This is a Meta-side step, done once per Business Portfolio. WhatsApp conversations are billed by Meta directly — see Conversation Categories & Pricing for how that billing actually works — and Meta requires a valid payment method on file before it will let messages send past the free tier.

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Set it up

1

Open your Business Portfolio's settings

In Meta Business Suite, click your business portfolio name in the top-left switcher, then click the gear icon next to it to open Settings.
Meta Business Suite business portfolio switcher open, showing the Bengalururent business portfolio with its settings gear icon highlighted
2

Open your WhatsApp account's payment settings

Under Accounts → WhatsApp accounts, select the WhatsApp Business account you want to bill. Its current Payment method (if any) shows on the right. Click Payment settings.
Meta Business Suite Settings, WhatsApp accounts list with one account selected showing its Account status, Payment method, and a highlighted Payment settings button
3

Add a payment method

This opens Billing & payments. Under Payment methods, click Add payment method and enter a card. You can have more than one on file — Meta uses whichever is marked Default.
Meta Business Suite Billing and payments page, Payment methods section showing one existing Visa card and a highlighted Add payment method button, with a Payment activity table below
Expected result: The account’s Payment methods list shows your new card, and it’s ready to be billed for conversations once the free monthly conversations run out.
This same Billing & payments page also has a Payment activity tab, showing every charge against this payment method — useful for checking a charge without leaving Meta Business Suite.

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What’s next

With a payment method on file, your number can keep sending messages past the free tier without interruption. See Conversation Categories & Pricing for what actually gets billed, or head back to connecting your account if you haven’t finished that yet.