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SMS Integration lists AfricasTalking as one of the SMS gateways you can connect — a good fit when a customer’s audience is in Africa, where Africa’s Talking offers wide local coverage, competitive rates, and a free sandbox for testing.

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Step 1: Sign up or log in to Africa’s Talking

Go to Africa’s Talking and register a new account with your first name, last name, email address, password, and country. Agree to their terms of service and click Register.
Africa's Talking Register a new account form with First Name, Last Name, Email address, Password, and Country fields

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Step 2: Open the Sandbox app’s API Key page

Once you’re logged in, Africa’s Talking puts you in Sandbox App mode by default — this is a free testing environment, so you can try everything out before spending any real money. In the left sidebar, open Settings, then click API Key.
Africa's Talking Sandbox dashboard with the left sidebar Settings menu expanded and API Key highlighted

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Step 3: Request the key

On the API Key page, type in your account password and click Request. Africa’s Talking does this as a security check — it won’t just show you the key on screen.
Africa's Talking API Key settings page with a Password field and a Request button

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Step 4: Generate the key from your email

Check the inbox for the email address on your Africa’s Talking account — you’ll get a message from Africa’s Talking with a Generate New API Key button. Click it to actually create the key.
Email from Africa's Talking with a Generate New API Key button
Copy the key somewhere safe as soon as it’s generated — you’ll paste it straight into ChatSyncs in the next step.

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Step 5: Add the SMS profile in ChatSyncs

Switch to ChatSyncs. From SMS Integration, click New to open the SMS API form.
ChatSyncs Settings & Integration page with API Integration selected, SMS API highlighted, and the New button highlighted
Pick Africastalking from the provider list, then fill in:
SMS Profile form with Africastalking selected in the provider list, and Profile Name, API Key, and Sender (Username) fields
Click Save — the profile is now ready to send SMS from your bot or automations.

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Frequently asked

Generate an API key in your Africa’s Talking Sandbox account under Settings → API Key, then add it as a new AfricasTalking profile under SMS Integration.
Yes — the Sandbox App mode in Africa’s Talking lets you fully test the SMS API and its ChatSyncs integration at no cost before moving to production.
Your Africa’s Talking username — during sandbox testing this is typically sandbox; in production it’s the username tied to your live Africa’s Talking account.