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Auto Responder Integration lists ActiveCampaign as one of the email marketing platforms you can connect. This page is a worked example: copying your ActiveCampaign API credentials and adding them as a profile.

Step 1: Get your ActiveCampaign API credentials

Log into your ActiveCampaign account — you’ll land on its dashboard.
ActiveCampaign Dashboard with the left sidebar showing Search, Getting Started, Contacts, Email, SMS, WhatsApp, Automations, Deals, Website, Reports, and Settings
Click the gear icon for Settings in the bottom-left, then open Developer from the settings menu. Under API Access you’ll find both your API URL and your API Key.
ActiveCampaign Settings Developer page with an API Access panel showing the API URL and Key fields, each with a Copy button
The API Key is only available on paid ActiveCampaign plans, though a trial plan works for testing.

Step 2: Add the ActiveCampaign profile in ChatSyncs

Switch to ChatSyncs. From Auto Responder Integration, click New, select ActiveCampaign from the provider list, and enter:
Auto Responder Profile modal with ActiveCampaign selected in the provider list, and Profile Name, API Key, and API URL fields
Click Save. To sync a specific bot’s subscribers into an ActiveCampaign list, open Bot Manager → [your bot] → Configuration → Settings → Auto Responder, and paste the list ID into the ActiveCampaign List field — see Auto Responder Integration for how the sync is triggered from a bot flow.

Frequently asked

Copy your API URL and API Key from ActiveCampaign’s Settings → Developer page, then add them as a new ActiveCampaign profile under Auto Responder Integration.
ChatSyncs shows an error and can’t sync data — double-check both values against ActiveCampaign’s Developer settings.
Yes — add multiple profiles, which is useful if you’re managing several client accounts.