Setup and Configuration in ChatSyncs

Setup and Configuration is the one-time and ongoing work of getting a WhatsApp number connected to ChatSyncs and set up correctly — from the first connection through to profile and billing. See Bot Settings for configuring how an individual bot behaves.

1. How to Connect Your Number to ChatSyncs

The easiest way — ChatSyncs handles the Meta connection in the background.

2. How to Connect Your WhatsApp Business App to ChatSyncs

Use the same number on the WhatsApp Business App and ChatSyncs at the same time.

3. How to Create a Facebook Business Manager Account for ChatSyncs

Create the account that owns your WhatsApp setup, if you don’t have one yet.

4. How to Connect Your WhatsApp Account Manually

The advanced, by-hand way, for when embedded signup doesn’t work.

5. How to Add Payment Method for WhatsApp API Billing

Add a payment method in Meta Business Suite so messages can send past the free tier.

6. How to Update Your WhatsApp Business Profile

Change your display name, photo, about, description, category, and address.

7. How to Migrate from WhatsApp App to a ChatSyncs Business Account

Move an existing personal WhatsApp number onto the Business API.

8. How to Disconnect Another Partner From Your WhatsApp Number

Remove another BSP’s access before connecting to ChatSyncs.

9. How to Reconnect Your Disconnected ChatSyncs Account

Reconnect after a trial expired or billing was missed — nothing on Meta’s side was deleted.

10. How to Delete Your Phone Number on Meta

Remove a number from the WhatsApp Business API and disconnect it from ChatSyncs.

11. Transactions

The Transaction Log and Manual Transactions views for your ChatSyncs billing history.

Frequently asked

What's the fastest way to connect a WhatsApp number to ChatSyncs?

Follow How to Connect Your Number to ChatSyncs — it handles the Meta connection in the background with no technical setup.

I already use the WhatsApp Business App on my phone — do I have to give it up?

No — see How to Connect Your WhatsApp Business App to ChatSyncs to run the Business App and ChatSyncs on the same number at once.

My number got disconnected — did I lose anything?

No — see How to Reconnect Your Disconnected ChatSyncs Account. Your number, templates, and quality rating all stay intact on Meta’s side.