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In ChatSyncs, a “sales sequence chatbot” is a Follow-up Sequence (see How to Build Automatic Follow-Up Chatbots on WhatsApp) built around moving a lead toward a sale, instead of a generic drip campaign. Example — a real estate lead:
  • Day 0 — “Thanks for your interest! Here are 3 properties matching your budget.”
  • Day 2 — “Still deciding? Here’s a video walkthrough of our top pick.”
  • Day 5 — “This unit is getting popular — want to book a site visit?”
  • Day 8 — “Limited-time offer: book this week and get free registration.”
Each message nudges the lead one step closer, without a salesperson manually following up.
Configuring a new Follow-up Sequence with its delivery schedule
1

Build the sequence

Follow How to Build Automatic Follow-Up Chatbots on WhatsApp to create the campaign and set its delivery schedule.
2

Write messages that move the sale forward

Each message should have a clear next step — a link, a question, or an offer — not just a check-in.
3

Tag leads who respond

Use Labels to mark leads who reply or convert, so they can be pulled out of the sequence and handled by a salesperson directly.

Frequently asked

Nothing technical — it’s the same Follow-up Sequence feature — see How to Build Automatic Follow-Up Chatbots on WhatsApp — just written with a sales goal (get a reply, book a call, close a deal) at every step.
Assign the conversation to an agent from the Shared Inbox — a human handling the chat directly is the natural point to take them out of the automated sequence.