1. Create a Keyword-Based WhatsApp Chatbot
The beginner’s path: build a full conversation flow that starts when a customer types a
trigger word.
2. Set Up Quick Actions (No Match, Get Started, and More)
9 ready-made triggers for common events — a fallback reply, a welcome message, and more.
3. Make a Chatbot Reply to Any Keyword
Catch every message that doesn’t match a set trigger.
4. User Input Flow
Collect structured answers — name, email, phone — through a series of questions instead of
free-form chat.
5. Collect User Details Without Forms
Ask for a customer’s details through natural conversation instead.
6. WhatsApp Flows
Build the native in-chat form itself — fields, screens, and validation.
7. WhatsApp Flow Forms
Build a native multi-field form inside WhatsApp itself.
8. Connect a Bot Flow to External Systems (HTTP API & Outbound Actions)
Call your own system mid-conversation, and send data out to Google Sheets, a CRM, or your
own server automatically.
9. Build Automatic Follow-Up Chatbots
Send a series of timed messages automatically over days or weeks.
10. Set Up Sales Sequence Chatbots
Nurture a lead automatically from first contact to close.
11. Add Clickable CTA Buttons
Add a tappable button that opens a link.
12. Chat Widget
Add your chatbot to your website, so visitors can start a WhatsApp conversation without
knowing your business number.
13. Automate Complex Conversations in Webchat
Use a User Input Flow inside the website Chat Widget.
14. Add Chat Widget to WordPress
Paste the widget’s embed code into a WordPress site.
15. Webhooks
A map of every place in ChatSyncs where you can fire a webhook — messages, keyword
triggers, button clicks, and form submissions.