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When to use Google Contacts import

Use this when the people you want in ChatSyncs are already saved in your phone or Google account’s Contacts — there’s no spreadsheet to prepare, format, or export first. It’s the fastest of the three import methods, but the simplest: Google Contacts only holds a name and phone number per person, so it can’t carry extra custom-field data the way How Do I Import Subscribers Using a CSV File? or How Do I Import Subscribers from Google Sheets? import can.
Import Subscribers modal with Select Label, Select Bot, Upload File (CSV), Import from Google Sheet, and Import from Google Contacts

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Import from Google Contacts

1

Open Export/Import → Import from CSV

From the Subscriber Manager list, open Export/Import, then Import from CSV — this opens the same modal used for every import type.
Subscribers list with the Export/Import dropdown open, showing Export all as CSV, Import from CSV, and Add a Subscriber
2

Select a Label and Bot

Select Label is optional — tag every imported contact with it right away (e.g. batch1). Select Bot is required.
Import Subscribers modal with Select Label showing batch1, Select Bot set, and the Import from Google Contacts section highlighted with a Select Account dropdown
3

Open Import from Google Contacts

Scroll to the Import from Google Contacts section of the same modal.
4

Select Account

Pick the connected Google account to read contacts from, or connect one if none is listed yet.
Import Subscribers modal with the Select Label field showing batch2, and the Import from Google Contacts section with a Select Account dropdown highlighted
5

Confirm the import

ChatSyncs shows a preview of the imported contacts with Name and Phone already mapped to Subscriber Name and Phone Number — unlike CSV or Google Sheet import, you don’t have to pick the mapping yourself, just review it and click Confirm.
Sample Data preview with Name and Phone columns from Google Contacts, and the File Header to Data Field mapping already set to Subscriber Name and Phone Number
Google Contacts only holds a name and phone number per person — there are no extra “columns” to map, so this method can’t populate custom fields the way a Google Sheet or CSV import can. If you need custom field data alongside each contact, use How Do I Import Subscribers from Google Sheets? or How Do I Import Subscribers Using a CSV File? instead.
Expected result: Every contact in the selected Google account becomes a subscriber in Subscriber Manager, ready to label, message, or enroll in a sequence immediately — matched by phone number, so re-running the import updates existing subscribers instead of duplicating them.

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Frequently asked

Google Contacts import reads your connected Google account’s saved contacts directly — good when there’s no spreadsheet at all. Google Sheet import reads a spreadsheet you connect — good for structured lists with extra columns you want as custom fields.
No — Google Contacts only provides a name and phone number. For custom field data (city, company, order ID, etc.), use How Do I Import Subscribers from Google Sheets? or How Do I Import Subscribers Using a CSV File? instead, where extra columns become custom fields automatically.
Yes — pick it from Select Account in the Import Subscribers modal. If none is listed, connect one there first.
No — each contact is matched by phone number. An existing subscriber’s record is updated rather than duplicated if you re-run the import later.
Select Bot is required — every imported contact needs a bot to belong to. Select Label is optional, useful for tagging the whole batch (e.g. google_contacts_import) so it’s easy to find and filter afterward.