Skip to main content
Send every answer a customer submits through a User Input Flow to a webhook URL automatically, once they complete it.
Configure User-Input-Flow panel with the Integrations section open and the Forward Data to Webhook field boxed, above Sync Data to Google Sheets
1

Open the Input Flow's settings

In Chatbot Manager → Data Collection → User Input Flows, open the flow you want to configure.
2

Open Integrations

Find the Integrations section — it covers Webhook and Google Sheets.
3

Set Forward Data to Webhook

Paste your webhook endpoint URL. When a customer completes every question in the flow, ChatSyncs POSTs all the collected answers to that URL as JSON.
4

Save Changes

Click Save Changes.
This is useful for:
  • Collecting lead information (name, email, requirements) and pushing it straight to a CRM.
  • Gathering survey responses into an analytics platform.
  • Creating a support ticket from collected details in a helpdesk.
Sync Data to Google Sheets sits right below the webhook field in the same section — you can send the same completed answers to both a webhook and a spreadsheet.

​
Frequently asked

Once the customer has answered every question in the Input Flow — not after each individual answer.
All of the flow’s collected answers as JSON, keyed by each question’s saved custom field.
Related but separate — Webhook on Keyword Trigger fires on a keyword match at the start of a flow. This one fires specifically when a User Input Flow embedded inside a flow is fully completed.