Send Interactive Buttons

POST

send

interactive-buttons

curl --request POST \
  --url https://platform.chatsyncs.com/api/v1/whatsapp/send/interactive-buttons \
  --header 'Content-Type: application/x-www-form-urlencoded' \
  --data apiToken=API-KEY \
  --data phone_number_id=PHONE-NUMBER-ID \
  --data phone_number=PHONE-NUMBER \
  --data 'message=Choose an option' \
  --data 'buttons=[{"id":"buy_now","title":"Buy Now"},{"id":"details","title":"View Details"}]' \
  --data 'button_header_text=Limited Time Offer' \
  --data 'button_footer_text=Powered by ChatSyncs' \
  --data media_url=https://example.com/image.jpg \
  --data media_id=1739230482390482 \
  --data media_type=image \
  --data media_name=brochure.pdf

import requests

url = "https://platform.chatsyncs.com/api/v1/whatsapp/send/interactive-buttons"

payload = {
    "apiToken": "API-KEY",
    "phone_number_id": "PHONE-NUMBER-ID",
    "phone_number": "PHONE-NUMBER",
    "message": "Choose an option",
    "buttons": "[{\"id\":\"buy_now\",\"title\":\"Buy Now\"},{\"id\":\"details\",\"title\":\"View Details\"}]",
    "button_header_text": "Limited Time Offer",
    "button_footer_text": "Powered by ChatSyncs",
    "media_url": "https://example.com/image.jpg",
    "media_id": "1739230482390482",
    "media_type": "image",
    "media_name": "brochure.pdf"
}
headers = {"Content-Type": "application/x-www-form-urlencoded"}

response = requests.post(url, data=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {'Content-Type': 'application/x-www-form-urlencoded'},
  body: new URLSearchParams({
    apiToken: 'API-KEY',
    phone_number_id: 'PHONE-NUMBER-ID',
    phone_number: 'PHONE-NUMBER',
    message: 'Choose an option',
    buttons: '[{"id":"buy_now","title":"Buy Now"},{"id":"details","title":"View Details"}]',
    button_header_text: 'Limited Time Offer',
    button_footer_text: 'Powered by ChatSyncs',
    media_url: 'https://example.com/image.jpg',
    media_id: '1739230482390482',
    media_type: 'image',
    media_name: 'brochure.pdf'
  })
};

fetch('https://platform.chatsyncs.com/api/v1/whatsapp/send/interactive-buttons', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://platform.chatsyncs.com/api/v1/whatsapp/send/interactive-buttons",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => "apiToken=API-KEY&phone_number_id=PHONE-NUMBER-ID&phone_number=PHONE-NUMBER&message=Choose%20an%20option&buttons=%5B%7B%22id%22%3A%22buy_now%22%2C%22title%22%3A%22Buy%20Now%22%7D%2C%7B%22id%22%3A%22details%22%2C%22title%22%3A%22View%20Details%22%7D%5D&button_header_text=Limited%20Time%20Offer&button_footer_text=Powered%20by%20ChatSyncs&media_url=https%3A%2F%2Fexample.com%2Fimage.jpg&media_id=1739230482390482&media_type=image&media_name=brochure.pdf",
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/x-www-form-urlencoded"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://platform.chatsyncs.com/api/v1/whatsapp/send/interactive-buttons"

	payload := strings.NewReader("apiToken=API-KEY&phone_number_id=PHONE-NUMBER-ID&phone_number=PHONE-NUMBER&message=Choose%20an%20option&buttons=%5B%7B%22id%22%3A%22buy_now%22%2C%22title%22%3A%22Buy%20Now%22%7D%2C%7B%22id%22%3A%22details%22%2C%22title%22%3A%22View%20Details%22%7D%5D&button_header_text=Limited%20Time%20Offer&button_footer_text=Powered%20by%20ChatSyncs&media_url=https%3A%2F%2Fexample.com%2Fimage.jpg&media_id=1739230482390482&media_type=image&media_name=brochure.pdf")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Content-Type", "application/x-www-form-urlencoded")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://platform.chatsyncs.com/api/v1/whatsapp/send/interactive-buttons")
  .header("Content-Type", "application/x-www-form-urlencoded")
  .body("apiToken=API-KEY&phone_number_id=PHONE-NUMBER-ID&phone_number=PHONE-NUMBER&message=Choose%20an%20option&buttons=%5B%7B%22id%22%3A%22buy_now%22%2C%22title%22%3A%22Buy%20Now%22%7D%2C%7B%22id%22%3A%22details%22%2C%22title%22%3A%22View%20Details%22%7D%5D&button_header_text=Limited%20Time%20Offer&button_footer_text=Powered%20by%20ChatSyncs&media_url=https%3A%2F%2Fexample.com%2Fimage.jpg&media_id=1739230482390482&media_type=image&media_name=brochure.pdf")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://platform.chatsyncs.com/api/v1/whatsapp/send/interactive-buttons")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/x-www-form-urlencoded'
request.body = "apiToken=API-KEY&phone_number_id=PHONE-NUMBER-ID&phone_number=PHONE-NUMBER&message=Choose%20an%20option&buttons=%5B%7B%22id%22%3A%22buy_now%22%2C%22title%22%3A%22Buy%20Now%22%7D%2C%7B%22id%22%3A%22details%22%2C%22title%22%3A%22View%20Details%22%7D%5D&button_header_text=Limited%20Time%20Offer&button_footer_text=Powered%20by%20ChatSyncs&media_url=https%3A%2F%2Fexample.com%2Fimage.jpg&media_id=1739230482390482&media_type=image&media_name=brochure.pdf"

response = http.request(request)
puts response.read_body

{
  "status": "1",
  "wa_message_id": "wamid.HBgNODgwMTcyMzMwOTAwMxUCABEYEjlGQkY3MEFEMEVGODhCNDkxNQA=",
  "message": "Message sent successfully."
}

Sends a session message with up to 3 tappable reply buttons, optionally with an image, video, or document attached as the header.

Like Send Text Message, this is a session message — only deliverable within the 24-hour window after the recipient last messaged you.

Limits

1 to 3 buttons, sent as a JSON array. Each is either a string or {"id":"buy_now","title":"Buy Now"}; the id comes back when the contact taps it.
Each title is at most 20 characters (Button title may not be greater than 20 characters.).
A media header can be an image, video or document — never audio. button_header_text is ignored when media is attached.

curl -X POST 'https://platform.chatsyncs.com/api/v1/whatsapp/send/interactive-buttons' \
  -d 'apiToken=API-KEY' \
  -d 'phone_number_id=PHONE-NUMBER-ID' \
  -d 'phone_number=PHONE-NUMBER' \
  -d 'message=Would you like to continue?' \
  -d 'buttons=[{"id":"buy_now","title":"Buy Now"},{"id":"details","title":"View Details"}]'

The response includes the wa_message_id, like the other send endpoints.

Body

application/x-www-form-urlencoded

apiToken

string

required

Your ChatSyncs API key (not a WhatsApp/Meta access token). Where to find it.

Example:

"API-KEY"

phone_number_id

string

required

The WhatsApp account's phone number ID. Where to find it.

Example:

"PHONE-NUMBER-ID"

phone_number

string

required

The subscriber's phone number, with country code, digits only.

Example:

"PHONE-NUMBER"

message

string

required

The message body shown above the buttons.

Example:

"Choose an option"

buttons

string

required

JSON array of 1 to 3 reply buttons. Each item is a string or an object with id and title (max 20 characters).

Example:

"[{\"id\":\"buy_now\",\"title\":\"Buy Now\"},{\"id\":\"details\",\"title\":\"View Details\"}]"

button_header_text

string

Optional text header. Ignored if a media header is sent instead.

Example:

"Limited Time Offer"

button_footer_text

string

Optional footer text shown below the buttons.

Example:

"Powered by ChatSyncs"

media_url

string

Public HTTPS URL of an image, video, or document to use as the header. Use either media_url or media_id, not both.

Example:

"https://example.com/image.jpg"

media_id

string

A WhatsApp media ID from Upload Media. Requires media_type when used.

Example:

"1739230482390482"

media_type

string

One of image, video, document. Required when using media_id, or when media_url has no file extension. Audio is not supported.

Example:

"image"

media_name

string

Filename to display — only used when media_type is document.

Example:

"brochure.pdf"

Response

Standard ChatSyncs response. status is "1" on success and "0" on failure.

status

string

"1" = success, "0" = failure.

message

string

Human-readable result message.

Send Interactive Buttons

curl --request POST \
  --url https://platform.chatsyncs.com/api/v1/whatsapp/send/interactive-buttons \
  --header 'Content-Type: application/x-www-form-urlencoded' \
  --data apiToken=API-KEY \
  --data phone_number_id=PHONE-NUMBER-ID \
  --data phone_number=PHONE-NUMBER \
  --data 'message=Choose an option' \
  --data 'buttons=[{"id":"buy_now","title":"Buy Now"},{"id":"details","title":"View Details"}]' \
  --data 'button_header_text=Limited Time Offer' \
  --data 'button_footer_text=Powered by ChatSyncs' \
  --data media_url=https://example.com/image.jpg \
  --data media_id=1739230482390482 \
  --data media_type=image \
  --data media_name=brochure.pdf

import requests

url = "https://platform.chatsyncs.com/api/v1/whatsapp/send/interactive-buttons"

payload = {
    "apiToken": "API-KEY",
    "phone_number_id": "PHONE-NUMBER-ID",
    "phone_number": "PHONE-NUMBER",
    "message": "Choose an option",
    "buttons": "[{\"id\":\"buy_now\",\"title\":\"Buy Now\"},{\"id\":\"details\",\"title\":\"View Details\"}]",
    "button_header_text": "Limited Time Offer",
    "button_footer_text": "Powered by ChatSyncs",
    "media_url": "https://example.com/image.jpg",
    "media_id": "1739230482390482",
    "media_type": "image",
    "media_name": "brochure.pdf"
}
headers = {"Content-Type": "application/x-www-form-urlencoded"}

response = requests.post(url, data=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {'Content-Type': 'application/x-www-form-urlencoded'},
  body: new URLSearchParams({
    apiToken: 'API-KEY',
    phone_number_id: 'PHONE-NUMBER-ID',
    phone_number: 'PHONE-NUMBER',
    message: 'Choose an option',
    buttons: '[{"id":"buy_now","title":"Buy Now"},{"id":"details","title":"View Details"}]',
    button_header_text: 'Limited Time Offer',
    button_footer_text: 'Powered by ChatSyncs',
    media_url: 'https://example.com/image.jpg',
    media_id: '1739230482390482',
    media_type: 'image',
    media_name: 'brochure.pdf'
  })
};

fetch('https://platform.chatsyncs.com/api/v1/whatsapp/send/interactive-buttons', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://platform.chatsyncs.com/api/v1/whatsapp/send/interactive-buttons",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => "apiToken=API-KEY&phone_number_id=PHONE-NUMBER-ID&phone_number=PHONE-NUMBER&message=Choose%20an%20option&buttons=%5B%7B%22id%22%3A%22buy_now%22%2C%22title%22%3A%22Buy%20Now%22%7D%2C%7B%22id%22%3A%22details%22%2C%22title%22%3A%22View%20Details%22%7D%5D&button_header_text=Limited%20Time%20Offer&button_footer_text=Powered%20by%20ChatSyncs&media_url=https%3A%2F%2Fexample.com%2Fimage.jpg&media_id=1739230482390482&media_type=image&media_name=brochure.pdf",
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/x-www-form-urlencoded"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://platform.chatsyncs.com/api/v1/whatsapp/send/interactive-buttons"

	payload := strings.NewReader("apiToken=API-KEY&phone_number_id=PHONE-NUMBER-ID&phone_number=PHONE-NUMBER&message=Choose%20an%20option&buttons=%5B%7B%22id%22%3A%22buy_now%22%2C%22title%22%3A%22Buy%20Now%22%7D%2C%7B%22id%22%3A%22details%22%2C%22title%22%3A%22View%20Details%22%7D%5D&button_header_text=Limited%20Time%20Offer&button_footer_text=Powered%20by%20ChatSyncs&media_url=https%3A%2F%2Fexample.com%2Fimage.jpg&media_id=1739230482390482&media_type=image&media_name=brochure.pdf")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Content-Type", "application/x-www-form-urlencoded")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://platform.chatsyncs.com/api/v1/whatsapp/send/interactive-buttons")
  .header("Content-Type", "application/x-www-form-urlencoded")
  .body("apiToken=API-KEY&phone_number_id=PHONE-NUMBER-ID&phone_number=PHONE-NUMBER&message=Choose%20an%20option&buttons=%5B%7B%22id%22%3A%22buy_now%22%2C%22title%22%3A%22Buy%20Now%22%7D%2C%7B%22id%22%3A%22details%22%2C%22title%22%3A%22View%20Details%22%7D%5D&button_header_text=Limited%20Time%20Offer&button_footer_text=Powered%20by%20ChatSyncs&media_url=https%3A%2F%2Fexample.com%2Fimage.jpg&media_id=1739230482390482&media_type=image&media_name=brochure.pdf")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://platform.chatsyncs.com/api/v1/whatsapp/send/interactive-buttons")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/x-www-form-urlencoded'
request.body = "apiToken=API-KEY&phone_number_id=PHONE-NUMBER-ID&phone_number=PHONE-NUMBER&message=Choose%20an%20option&buttons=%5B%7B%22id%22%3A%22buy_now%22%2C%22title%22%3A%22Buy%20Now%22%7D%2C%7B%22id%22%3A%22details%22%2C%22title%22%3A%22View%20Details%22%7D%5D&button_header_text=Limited%20Time%20Offer&button_footer_text=Powered%20by%20ChatSyncs&media_url=https%3A%2F%2Fexample.com%2Fimage.jpg&media_id=1739230482390482&media_type=image&media_name=brochure.pdf"

response = http.request(request)
puts response.read_body

{
  "status": "1",
  "wa_message_id": "wamid.HBgNODgwMTcyMzMwOTAwMxUCABEYEjlGQkY3MEFEMEVGODhCNDkxNQA=",
  "message": "Message sent successfully."
}

Get Started

WhatsApp API

Subscriber API

Label API

Catalog API

User API

Send Interactive Buttons

Limits

Body

Response

​Limits

Body

Response

Limits