WhatsApp API
Get Post Back List
List all postbacks (quick replies / button actions) configured on a WhatsApp bot via the ChatSyncs API. Use when a developer asks how to look up postback IDs programmatically, e.g. to use with Outbound Actions triggers.
GET
/
whatsapp
/
get
/
post-back-list
Get Post Back List
curl --request GET \
--url https://platform.chatsyncs.com/api/v1/whatsapp/get/post-back-listimport requests
url = "https://platform.chatsyncs.com/api/v1/whatsapp/get/post-back-list"
response = requests.get(url)
print(response.text)const options = {method: 'GET'};
fetch('https://platform.chatsyncs.com/api/v1/whatsapp/get/post-back-list', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://platform.chatsyncs.com/api/v1/whatsapp/get/post-back-list",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://platform.chatsyncs.com/api/v1/whatsapp/get/post-back-list"
req, _ := http.NewRequest("GET", url, nil)
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://platform.chatsyncs.com/api/v1/whatsapp/get/post-back-list")
.asString();require 'uri'
require 'net/http'
url = URI("https://platform.chatsyncs.com/api/v1/whatsapp/get/post-back-list")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
response = http.request(request)
puts response.read_body{
"status": "1",
"message": [
{
"id": 3193878,
"user_id": 1,
"postback_id": "QUICK_REPLY_LOCATION_REPLY_BOT",
"whatsapp_bot_id": 123,
"use_status": "0",
"status": "1",
"whatsapp_bot_setting_id": 4501,
"bot_name": "Location quick reply",
"is_template": "1",
"template_jsoncode": "[{\"messaging_product\":\"whatsapp\",\"to\":\"replace_id\",\"type\":\"text\",\"text\":{\"body\":\"Thank you for sharing your location. It has been received. Thank you for being ",
"template_name": "Location quick reply",
"template_for": "location-quick-reply",
"template_id": null,
"inherit_from_template": "0",
"whatsapp_bot_label_ids": "",
"whatsapp_bot_remove_label_ids": "",
"subscriber_list_ids": null,
"subscriber_list_remove_ids": null,
"remove_sequence_campaign_id": 0,
"team_assign_role_id": 0,
"team_assign_user_id": 0,
"broadcast_sequence_campaign_id": 0,
"visual_flow_type": "flow",
"postback_type": "main",
"whatsapp_bot_visual_flow_builder_campaign_id": 1358,
"google_sheet_ids": null,
"updated_at": "2026-07-01 17:32:36",
"row_type": "static",
"custom_field_id": 0,
"custom_field_index": "",
"custom_field_index_title": "",
"generateGoogleMeetLink": null,
"googleCalendarId": null,
"googleMeetToCustomFieldId": null
}
]
}Lists every postback configured on a WhatsApp bot — the same postbacks you’d see when setting
a Postback trigger on an Outbound Action.
Each row describes one postback: its
Example Request
curl --request GET \
--url 'https://platform.chatsyncs.com/api/v1/whatsapp/get/post-back-list?apiToken=API-KEY&phone_number_id=PHONE-NUMBER-ID'
postback_id and bot_name, plus the settings attached to it. The rows are long;
most of the columns are internal settings.Query Parameters
Your ChatSyncs API key (not a WhatsApp/Meta access token). Where to find it.
Example:
"API-KEY"
The WhatsApp account's phone number ID. Where to find it.
Example:
"PHONE-NUMBER-ID"
Was this page helpful?
⌘I
Get Post Back List
curl --request GET \
--url https://platform.chatsyncs.com/api/v1/whatsapp/get/post-back-listimport requests
url = "https://platform.chatsyncs.com/api/v1/whatsapp/get/post-back-list"
response = requests.get(url)
print(response.text)const options = {method: 'GET'};
fetch('https://platform.chatsyncs.com/api/v1/whatsapp/get/post-back-list', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://platform.chatsyncs.com/api/v1/whatsapp/get/post-back-list",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://platform.chatsyncs.com/api/v1/whatsapp/get/post-back-list"
req, _ := http.NewRequest("GET", url, nil)
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://platform.chatsyncs.com/api/v1/whatsapp/get/post-back-list")
.asString();require 'uri'
require 'net/http'
url = URI("https://platform.chatsyncs.com/api/v1/whatsapp/get/post-back-list")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
response = http.request(request)
puts response.read_body{
"status": "1",
"message": [
{
"id": 3193878,
"user_id": 1,
"postback_id": "QUICK_REPLY_LOCATION_REPLY_BOT",
"whatsapp_bot_id": 123,
"use_status": "0",
"status": "1",
"whatsapp_bot_setting_id": 4501,
"bot_name": "Location quick reply",
"is_template": "1",
"template_jsoncode": "[{\"messaging_product\":\"whatsapp\",\"to\":\"replace_id\",\"type\":\"text\",\"text\":{\"body\":\"Thank you for sharing your location. It has been received. Thank you for being ",
"template_name": "Location quick reply",
"template_for": "location-quick-reply",
"template_id": null,
"inherit_from_template": "0",
"whatsapp_bot_label_ids": "",
"whatsapp_bot_remove_label_ids": "",
"subscriber_list_ids": null,
"subscriber_list_remove_ids": null,
"remove_sequence_campaign_id": 0,
"team_assign_role_id": 0,
"team_assign_user_id": 0,
"broadcast_sequence_campaign_id": 0,
"visual_flow_type": "flow",
"postback_type": "main",
"whatsapp_bot_visual_flow_builder_campaign_id": 1358,
"google_sheet_ids": null,
"updated_at": "2026-07-01 17:32:36",
"row_type": "static",
"custom_field_id": 0,
"custom_field_index": "",
"custom_field_index_title": "",
"generateGoogleMeetLink": null,
"googleCalendarId": null,
"googleMeetToCustomFieldId": null
}
]
}