> ## Documentation Index > Fetch the complete documentation index at: https://docs.chatsyncs.com/llms.txt > Use this file to discover all available pages before exploring further. # Organize Conversations with Labels, Views & Search in ChatSyncs > How to tag conversations with labels, switch between saved views, and search the conversation list to find one fast. As your ChatSyncs conversation list grows, three tools keep it manageable: **Labels** to tag chats, **Views** (the filters) to narrow what you see, and **Search** to jump straight to one conversation. ## Search the conversation list Shared Inbox conversation list with a Type and submit to search box at the top Use the search box above the conversation list to find a chat by name or number instead of scrolling through the full list. ## Views: the inbox filters Switch between **Mine**, **All**, **Unread**, **Archived**, **Blocked**, and **Resolved** at the top of the Shared Inbox — see [Filter Conversations by Channel & Account](/learn/chatsyncs-shared-inbox/filter-conversations-by-channel-account-in-chatsyncs) for the full breakdown of each. ## Labels Labels dropdown listing existing labels with an option to type a new one Tag a conversation from the Chat Actions panel to organize it: * `New Lead` * `VIP Customer` * `Payment Pending` * `Follow Up` * `Sales` **Example:** A sales lead messages in in on a Saturday. The agent tags the conversation `New Lead` so it's easy to find and follow up on Monday, even after it's been pushed down the list by newer chats. ## Conversation options Conversation options dropdown showing Mark As Read, Mark As Unread, Mark As Archived, Mark As Resolve, Block User, Clear Chat History, and Delete Subscriber The **⋯** menu on each conversation gives you: * **Mark As Read** / **Mark As Unread** * **Mark As Archived** * **Mark As Resolve** * **Block User** * **Clear Chat History** * **Delete Subscriber** **Example:** After resolving a customer's issue, mark it **Resolved**, then **Archive** it so it's out of the active inbox but still available for reference later. ## Frequently asked Use the search box above the conversation list — search by name or phone number instead of scrolling. Open it, then add a **Label** from the Chat Actions panel — e.g. `VIP Customer` or `Follow Up`. You can then filter or search by that label later. Use the conversation's **⋯** menu and select **Mark As Archived** — it's kept for reference but no longer shows in your default view. Yes, via **Delete Subscriber** in the conversation's **⋯** menu — this is permanent and can't be undone. Deleting a subscriber from Conversation Options is permanent — there's no undo.