> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatsyncs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Update Your WhatsApp Business Profile in ChatSyncs

> How to reach WhatsApp Manager from Meta Business Suite to update your WhatsApp Business profile — display name, photo, about, category, and address.

Your WhatsApp number's **public profile** is what a customer sees when they open the chat — photo, about text, and business details.

* It's edited in **WhatsApp Manager** — a separate tool from Meta Business Suite's main Settings, not something inside ChatSyncs.
* This page gets you there.

## Set it up

<Steps>
  <Step title="Open your Business Portfolio's settings">
    In [Meta Business Suite](https://business.facebook.com), click your business portfolio name in the top-left switcher, then click the **gear icon** next to it to open Settings.

    <Frame>
      <img src="https://mintcdn.com/chatsyncs/KeieikBjmyDu3VzI/images/learn/update-whatsapp-profile/step-01-business-settings.png?fit=max&auto=format&n=KeieikBjmyDu3VzI&q=85&s=698f0beaf5b05c388cc2696408d622f4" alt="Meta Business Suite business portfolio switcher open, showing the Bengalururent business portfolio with its settings gear icon highlighted" width="1263" height="590" data-path="images/learn/update-whatsapp-profile/step-01-business-settings.png" />
    </Frame>
  </Step>

  <Step title="Open WhatsApp Manager for your account">
    Under **Accounts → WhatsApp accounts**, select the WhatsApp Business account you want to update, then click **WhatsApp Manager**.

    <Frame>
      <img src="https://mintcdn.com/chatsyncs/KeieikBjmyDu3VzI/images/learn/update-whatsapp-profile/step-02-whatsapp-manager-link.png?fit=max&auto=format&n=KeieikBjmyDu3VzI&q=85&s=a541ca23fc8f65f19259fdec65ad4a2a" alt="Meta Business Suite Settings, WhatsApp accounts list with one account selected showing its Account status and Payment method, and a highlighted WhatsApp Manager button" width="1248" height="583" data-path="images/learn/update-whatsapp-profile/step-02-whatsapp-manager-link.png" />
    </Frame>
  </Step>

  <Step title="Open the Profile tab and edit your details">
    WhatsApp Manager opens with **Account tools → Phone numbers** selected, listing your number(s) on the left. Select your number, then click its **Profile** tab to edit the customer-facing details — **Choose file** for the profile picture, **Edit** for the display name, **Create** for a username, **Submit request** for Official Business Account status, plus Category, Description, and Address further down. A live preview of the profile shows on the right as you edit.

    <Frame>
      <img src="https://mintcdn.com/chatsyncs/sAsjFfzcUITpKpey/images/learn/update-whatsapp-profile/step-03-profile-section.png?fit=max&auto=format&n=sAsjFfzcUITpKpey&q=85&s=918cf50dea4b56559c9a47371d787ea5" alt="WhatsApp Manager with Account tools > Phone numbers selected in the sidebar, one phone number selected, and its Profile tab open showing Profile picture, Display name, Username, Official business account, Category, Description, and Address fields, with a live profile preview panel on the right" data-og-width="1857" width="1857" data-og-height="848" height="848" data-path="images/learn/update-whatsapp-profile/step-03-profile-section.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/chatsyncs/sAsjFfzcUITpKpey/images/learn/update-whatsapp-profile/step-03-profile-section.png?w=280&fit=max&auto=format&n=sAsjFfzcUITpKpey&q=85&s=59c3d1650db5ce18808598bf6d221eeb 280w, https://mintcdn.com/chatsyncs/sAsjFfzcUITpKpey/images/learn/update-whatsapp-profile/step-03-profile-section.png?w=560&fit=max&auto=format&n=sAsjFfzcUITpKpey&q=85&s=89015f056e11de7f085f496f0a5898db 560w, https://mintcdn.com/chatsyncs/sAsjFfzcUITpKpey/images/learn/update-whatsapp-profile/step-03-profile-section.png?w=840&fit=max&auto=format&n=sAsjFfzcUITpKpey&q=85&s=a9dead126516957c648b0c338c3526e0 840w, https://mintcdn.com/chatsyncs/sAsjFfzcUITpKpey/images/learn/update-whatsapp-profile/step-03-profile-section.png?w=1100&fit=max&auto=format&n=sAsjFfzcUITpKpey&q=85&s=e012495c982f24920e0f4eab21d3d888 1100w, https://mintcdn.com/chatsyncs/sAsjFfzcUITpKpey/images/learn/update-whatsapp-profile/step-03-profile-section.png?w=1650&fit=max&auto=format&n=sAsjFfzcUITpKpey&q=85&s=4d42033c5076439a4642f21dbb0008be 1650w, https://mintcdn.com/chatsyncs/sAsjFfzcUITpKpey/images/learn/update-whatsapp-profile/step-03-profile-section.png?w=2500&fit=max&auto=format&n=sAsjFfzcUITpKpey&q=85&s=6b43df2676916f3206e783f0e487e338 2500w" />
    </Frame>
  </Step>
</Steps>

**Expected result:** Every field edited here — profile photo, display name, about text, business description, category, website, and address — updates what a customer sees when they open a chat with your number.

<Tip>
  Some profile fields (like the display name) require re-verification or a short review after you change them — a photo or about-text edit is usually instant.
</Tip>

## What's next

Once your profile looks right, go back to [How to Connect Your Number to ChatSyncs](/learn/chatsyncs-setup-and-configuration/connect-your-number-to-chatsyncs) if you haven't finished that yet, or [How to Add Payment Method for WhatsApp API Billing](/learn/chatsyncs-setup-and-configuration/add-payment-method-for-whatsapp-api-billing-in-chatsyncs) if billing still needs to be set up.
