> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatsyncs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Create a Facebook Business Manager Account for ChatSyncs

> How to create a Meta Business Manager account (the account that owns your WhatsApp setup) so you can unlock full WhatsApp Business API access in ChatSyncs.

A **Meta Business Manager** account (also called a **Business Portfolio**) is like the master folder your whole WhatsApp setup lives inside — your WhatsApp number, and everything else you connect to ChatSyncs, hangs off this one account.

If a customer doesn't have one yet, this is the very first thing to set up — before connecting a phone number at all.

<Tip>
  Embedded signup can also create a Business Portfolio for you inline, asking only for a portfolio name, your first/last name, and a website — see [How to Connect Your Number to ChatSyncs](/learn/chatsyncs-setup-and-configuration/connect-your-number-to-chatsyncs). Use this guide instead if you'd rather set the account up ahead of time, or need the fuller sign-up flow with email verification.
</Tip>

## Why you need one

* Access to unlimited messaging tiers, once verified (see [Messaging Limits & Quality Rating](/meta-api/concepts/messaging-limits-and-quality-rating)) — an unverified account is capped at 250 unique customers per day.
* One account that everything else attaches to: your WhatsApp number, ad accounts, and any future Meta app all live inside this same portfolio.
* A single place to manage team access, billing, and business documents.

## Before you start

* An active personal Facebook account.
* A business email address you check regularly.
* Basic business information — legal name, address, and category.

## Create the account

<Steps>
  <Step title="Go to Meta Business Manager">
    Visit [business.facebook.com](https://business.facebook.com/) and click **Continue with Facebook**.

    <Frame caption="business.facebook.com's Get started page, with Continue with Facebook highlighted.">
      <img src="https://mintcdn.com/chatsyncs/HNsP4MLygnS_qtAH/images/learn/create-facebook-business-manager-account/step-01-get-started-continue-with-facebook.png?fit=max&auto=format&n=HNsP4MLygnS_qtAH&q=85&s=50399525c1c96f08e915b57c4c5b3e03" alt="Get started with business tools from Meta landing page, with the Continue with Facebook button highlighted" width="1880" height="936" data-path="images/learn/create-facebook-business-manager-account/step-01-get-started-continue-with-facebook.png" />
    </Frame>
  </Step>

  <Step title="Log in with your credentials">
    Use the personal Facebook account you want to manage the business with — this becomes the account's first admin.

    <Frame caption="The standard Facebook login form.">
      <img src="https://mintcdn.com/chatsyncs/HNsP4MLygnS_qtAH/images/learn/create-facebook-business-manager-account/step-02-facebook-login-form.png?fit=max&auto=format&n=HNsP4MLygnS_qtAH&q=85&s=64ca1c22335377ab04104d36ea6734fb" alt="Log in to Facebook form with email address or mobile number, password, and a Log in button" width="1877" height="994" data-path="images/learn/create-facebook-business-manager-account/step-02-facebook-login-form.png" />
    </Frame>
  </Step>

  <Step title="Enter your business details">
    In the **Create your business portfolio in Business Manager** dialog, fill in **Your business and account name**, **Your name**, and **Your business email address**, then click **Submit**. Use the business's actual legal name here if possible — it's the detail most likely to cause a mismatch later during [Business Verification](/meta-api/concepts/business-verification-and-green-tick).

    <Frame caption="Create your business portfolio in Business Manager — name, your name, and business email fields.">
      <img src="https://mintcdn.com/chatsyncs/HNsP4MLygnS_qtAH/images/learn/create-facebook-business-manager-account/step-03-create-business-portfolio-modal.png?fit=max&auto=format&n=HNsP4MLygnS_qtAH&q=85&s=840c735018f520726ae05586d86307b4" alt="Create your business portfolio in Business Manager dialog with Your business and account name, Your name, and Your business email address fields, and a Submit button" width="1889" height="829" data-path="images/learn/create-facebook-business-manager-account/step-03-create-business-portfolio-modal.png" />
    </Frame>
  </Step>

  <Step title="Verify your email">
    Check the inbox for the email address just entered and click **Confirm Now** in the verification email Meta sends.
  </Step>

  <Step title="Open Business Settings">
    Once confirmed, the portfolio is created — **Business Settings** is where you'll come back to add team members, connect a WhatsApp number, and eventually apply for verification.
  </Step>
</Steps>

## Common mistakes to avoid

* **Using a personal email instead of a business one** — a business email is recommended so account and billing notices don't get lost in a personal inbox.
* **Entering incomplete or inconsistent business information** — double-check the business name and address before submitting; small mismatches (like "Pvt Ltd" vs "Private Limited") are the most common cause of a rejected verification later.
* **Creating a second Business Portfolio for the same company** — this just splits assets and verification history across two places. Reuse the existing one if your business already has one from running ads or another integration.

## What's next

With the account created, either connect a number through [How to Connect Your Number to ChatSyncs](/learn/chatsyncs-setup-and-configuration/connect-your-number-to-chatsyncs) or [How to Add Payment Method for WhatsApp API Billing](/learn/chatsyncs-setup-and-configuration/add-payment-method-for-whatsapp-api-billing-in-chatsyncs) and [apply for Business Verification](/meta-api/concepts/business-verification-and-green-tick) to raise your messaging limits ahead of time.

## Frequently asked

<AccordionGroup>
  <Accordion title="Can I use my personal email for the Business Manager account?">
    You can, but a business email is recommended — Meta sends verification and account notices there, and it's easy to miss them in a personal inbox.
  </Accordion>

  <Accordion title="I made a mistake in the business details — can I fix it?">
    Yes, most information can be edited later in **Business Settings**. Fix it there before applying for Business Verification, since mismatches against your uploaded documents are the most common rejection reason.
  </Accordion>

  <Accordion title="Do I need to verify my business right away?">
    No — you can connect a WhatsApp number and start sending messages at the starter tier (250 unique customers/day) before verifying. Verify later to raise that limit.
  </Accordion>

  <Accordion title="I already have a Business Portfolio from running ads — do I need a new one?">
    No — reuse the existing one. Creating a second portfolio for the same company just splits your assets and verification history across two places.
  </Accordion>
</AccordionGroup>