> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatsyncs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# WhatsApp Setup Overview in ChatSyncs

> Everything to know before connecting WhatsApp to ChatSyncs — Meta basics, the Cloud API, Business Portfolios, verification, billing, and choosing a connection method.

Read this section before connecting a number — it's the foundational knowledge everything else
in ChatSyncs builds on.

<CardGroup cols={1}>
  <Card title="1. What Is Meta — and Why Do You Need a Facebook Account for WhatsApp?" href="/learn/chatsyncs-overview/what-is-meta-and-why-do-you-need-a-facebook-account-for-whatsapp-with-chatsyncs">
    Why connecting WhatsApp starts with a personal Facebook login.
  </Card>

  <Card title="2. What Is the WhatsApp Cloud API?" href="/learn/chatsyncs-overview/what-is-the-whatsapp-cloud-api-with-chatsyncs">
    Meta-hosted, no servers to maintain, conversation-based pricing.
  </Card>

  <Card title="3. What Is a Meta Business Portfolio?" href="/learn/chatsyncs-overview/what-is-a-meta-business-portfolio-vs-business-manager-with-chatsyncs">
    Why it's sometimes still called Business Manager — they're the same thing.
  </Card>

  <Card title="4. What Is a Meta Developer Account — and What Is an 'App'?" href="/learn/chatsyncs-overview/what-is-a-meta-developer-account-and-what-is-an-app-with-chatsyncs">
    The credentials container behind manual WhatsApp setup.
  </Card>

  <Card title="5. What Is a WABA (WhatsApp Business Account)?" href="/learn/chatsyncs-overview/what-is-a-waba-whatsapp-business-account-with-chatsyncs">
    How it relates to the phone number and templates ChatSyncs uses.
  </Card>

  <Card title="6. Which WhatsApp Connection Method Is Right for You?" href="/learn/chatsyncs-overview/which-whatsapp-connection-method-is-right-for-you-with-chatsyncs">
    A decision guide to picking the right connection path before you start.
  </Card>

  <Card title="7. How to Connect Your WhatsApp Business App to ChatSyncs" href="/learn/chatsyncs-overview/connect-your-whatsapp-business-app-to-chatsyncs">
    Use the same number on the Business App and ChatSyncs at the same time.
  </Card>

  <Card title="8. What Is a BSP — and Can You Move to ChatSyncs From One?" href="/learn/chatsyncs-overview/what-is-a-bsp-and-can-you-move-to-chatsyncs-from-one">
    Switching from another provider without losing your number or history.
  </Card>

  <Card title="9. Business Verification, Display Name, Green Tick — What's the Difference?" href="/learn/chatsyncs-overview/business-verification-display-name-green-tick-whats-the-difference-with-chatsyncs">
    Three separate things customers confuse during WhatsApp setup.
  </Card>

  <Card title="10. Who Charges You for WhatsApp — Meta or ChatSyncs?" href="/learn/chatsyncs-overview/who-charges-you-for-whatsapp-meta-or-chatsyncs">
    Two separate bills from two separate companies.
  </Card>

  <Card title="11. What WhatsApp API Pricing Really Means" href="/learn/chatsyncs-overview/what-whatsapp-api-pricing-really-means-in-chatsyncs">
    Why some messages are free and others cost money, and how to budget for it.
  </Card>

  <Card title="12. WhatsApp Rules: How to Never Get Banned" href="/learn/chatsyncs-overview/whatsapp-rules-how-to-never-get-banned-in-chatsyncs">
    Why accounts get banned, the 7 rules that keep a number safe, and what to do if it's already banned.
  </Card>
</CardGroup>

## Frequently asked

<AccordionGroup>
  <Accordion title="Where should I start if I've never set up WhatsApp before?">
    Start with [What Is Meta — and Why Do You Need a Facebook Account for WhatsApp?](/learn/chatsyncs-overview/what-is-meta-and-why-do-you-need-a-facebook-account-for-whatsapp-with-chatsyncs) to understand the ecosystem, then [Which
    WhatsApp Connection Method Is Right for You?](/learn/chatsyncs-overview/which-whatsapp-connection-method-is-right-for-you-with-chatsyncs) to pick
    your setup path. Read [WhatsApp Rules: How to Never Get Banned](/learn/chatsyncs-overview/whatsapp-rules-how-to-never-get-banned-in-chatsyncs)
    before you send your first real message — it matters just as much as the setup steps.
  </Accordion>

  <Accordion title="Why does WhatsApp setup keep asking for a Facebook login?">
    See [What Is Meta — and Why Do You Need a Facebook Account for WhatsApp?](/learn/chatsyncs-overview/what-is-meta-and-why-do-you-need-a-facebook-account-for-whatsapp-with-chatsyncs) — Meta owns Facebook, Instagram, and WhatsApp, and
    that login is the shared identity behind every Meta business tool.
  </Accordion>
</AccordionGroup>