> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatsyncs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How Do I Connect Mailgun for Sending Email with ChatSyncs?

> Worked example of adding Mailgun as an SMTP email provider in Email Integration — where to find your Mailgun SMTP Login, Password, Host, and Port, and how to enter them into the Add Email Provider form. Use when a customer wants their own verified sending domain instead of a shared inbox provider.

[Email Integration](/learn/chatsyncs-integrations/email/introduction) lists **Mailgun** as one of the providers you can
connect. Mailgun connects the same way as any [SMTP provider](/learn/chatsyncs-integrations/email/connect-an-smtp-email-provider-with-chatsyncs) —
this page is a worked example using Mailgun's own values.

<Note>
  You need a **verified Mailgun account with a verified sending domain** before you start — Mailgun
  won't hand out working SMTP credentials for an unverified domain.
</Note>

## Step 1: Get your Mailgun SMTP credentials

In your Mailgun dashboard, go to **Sending → Domains**, choose your verified domain, then open
**SMTP credentials**.

<Frame>
  <img src="https://mintcdn.com/chatsyncs/HNsP4MLygnS_qtAH/images/learn/email-mailgun-connection/step-01-mailgun-smtp-credentials.png?fit=max&auto=format&n=HNsP4MLygnS_qtAH&q=85&s=b49e648b9e39e780a421dca912b808e0" alt="Mailgun dashboard SMTP credentials tab showing the SMTP Login (postmaster@ address) and SMTP settings panel with host, ports, and username format" width="1170" height="498" data-path="images/learn/email-mailgun-connection/step-01-mailgun-smtp-credentials.png" />
</Frame>

Copy these values:

| Value             | Where it comes from                                                                                 |
| ----------------- | --------------------------------------------------------------------------------------------------- |
| **SMTP Login**    | Usually `postmaster@yourdomain.com`.                                                                |
| **SMTP Password** | Generated when the domain was created — regenerate it under **SMTP credentials** if you've lost it. |
| **SMTP Host**     | `smtp.mailgun.org`.                                                                                 |
| **SMTP Port**     | **587** (TLS) or **465** (SSL).                                                                     |

## Step 2: Add Mailgun as an email provider

From [Email Integration](/learn/chatsyncs-integrations/email/introduction), click **New**, set **Provider Type** to
**SMTP**, and fill in the form with your Mailgun values:

<Frame>
  <img src="https://mintcdn.com/chatsyncs/HNsP4MLygnS_qtAH/images/learn/email-mailgun-connection/step-02-email-profile-mailgun-smtp.png?fit=max&auto=format&n=HNsP4MLygnS_qtAH&q=85&s=7138ed022067a0edea5401fab23d614d" alt="Email Profile modal with SMTP selected, Profile Name Mailgun SMTP, Host smtp.mailgun.org, Username, Password, Port 587, and Save button highlighted" width="701" height="687" data-path="images/learn/email-mailgun-connection/step-02-email-profile-mailgun-smtp.png" />
</Frame>

| Field             | Value                                             |
| ----------------- | ------------------------------------------------- |
| **Sender Name**   | Your business or brand name.                      |
| **Sender Email**  | Your Mailgun `postmaster@yourdomain.com` address. |
| **SMTP Host**     | `smtp.mailgun.org`                                |
| **SMTP Port**     | 587 (TLS) or 465 (SSL)                            |
| **SMTP Username** | Your Mailgun SMTP Login                           |
| **SMTP Password** | The SMTP password you copied                      |
| **Use SSL/TLS**   | Enable, matching the port you chose               |

Click **Save** — the profile is now available anywhere Email Integration is used, e.g. the
[Email tab in Bot Settings](/learn/chatsyncs-bot-settings/send-an-automatic-email-from-my-bot-with-chatsyncs).

## Frequently asked

<AccordionGroup>
  <Accordion title="How do I connect Mailgun to ChatSyncs?">
    Get your SMTP Login, Password, Host, and Port from Mailgun's **SMTP credentials** tab, then
    add them as a new **SMTP** profile in [Email Integration](/learn/chatsyncs-integrations/email/introduction) — see
    the steps above.
  </Accordion>

  <Accordion title="My Mailgun domain isn't verified yet — can I still connect it?">
    No — Mailgun only issues working SMTP credentials for a verified sending domain. Verify your
    domain in Mailgun first (add the DNS records Mailgun gives you), then come back for the SMTP
    credentials.
  </Accordion>

  <Accordion title="I lost my Mailgun SMTP password — now what?">
    Regenerate it from the **SMTP credentials** tab in your Mailgun dashboard, then update the
    Password field on the matching profile in Email Integration and Save again.
  </Accordion>
</AccordionGroup>

## Related Documentation

* [Email Integration](/learn/chatsyncs-integrations/email/introduction) — connecting any email provider and what it's
  used for.
* [How Do I Connect an SMTP Email Provider?](/learn/chatsyncs-integrations/email/connect-an-smtp-email-provider-with-chatsyncs) — the generic
  field-by-field SMTP walkthrough (Zoho example).
* [How Do I Send an Automatic Email from My Bot?](/learn/chatsyncs-bot-settings/send-an-automatic-email-from-my-bot-with-chatsyncs) — using a connected
  profile inside a bot.