> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatsyncs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How Do I Connect ActiveCampaign for Auto Responder with ChatSyncs?

> Worked example of connecting ActiveCampaign as an Auto Responder Integration provider — copying the API URL and API Key and adding them as an ActiveCampaign profile. Use when a customer wants WhatsApp subscribers automatically synced into ActiveCampaign for drip campaigns and automations.

[Auto Responder Integration](/learn/chatsyncs-integrations/auto-responder/introduction) lists **ActiveCampaign** as one
of the email marketing platforms you can connect. This page is a worked example: copying your
ActiveCampaign API credentials and adding them as a profile.

## Step 1: Get your ActiveCampaign API credentials

Log into your ActiveCampaign account — you'll land on its dashboard.

<Frame>
  <img src="https://mintcdn.com/chatsyncs/XjclbddfdJGRoc9R/images/learn/auto-responder-activecampaign-connection/step-00-activecampaign-dashboard.png?fit=max&auto=format&n=XjclbddfdJGRoc9R&q=85&s=702a5e508c27717672a257409b875dd9" alt="ActiveCampaign Dashboard with the left sidebar showing Search, Getting Started, Contacts, Email, SMS, WhatsApp, Automations, Deals, Website, Reports, and Settings" width="1112" height="594" data-path="images/learn/auto-responder-activecampaign-connection/step-00-activecampaign-dashboard.png" />
</Frame>

Click the gear icon for **Settings** in the bottom-left, then open
**Developer** from the settings menu. Under **API Access** you'll find both your **API URL** and
your **API Key**.

<Frame>
  <img src="https://mintcdn.com/chatsyncs/XjclbddfdJGRoc9R/images/learn/auto-responder-activecampaign-connection/step-01-activecampaign-developer-api.png?fit=max&auto=format&n=XjclbddfdJGRoc9R&q=85&s=78e64480cbfcc8f7d9ece979d9ef4a2c" alt="ActiveCampaign Settings Developer page with an API Access panel showing the API URL and Key fields, each with a Copy button" width="1080" height="586" data-path="images/learn/auto-responder-activecampaign-connection/step-01-activecampaign-developer-api.png" />
</Frame>

<Note>
  The API Key is only available on paid ActiveCampaign plans, though a trial plan works for
  testing.
</Note>

## Step 2: Add the ActiveCampaign profile in ChatSyncs

Switch to ChatSyncs. From [Auto Responder Integration](/learn/chatsyncs-integrations/auto-responder/introduction), click
**New**, select **ActiveCampaign** from the provider list, and enter:

| Field            | Value                                               |
| ---------------- | --------------------------------------------------- |
| **Profile Name** | Any recognizable label, e.g. "ActiveCampaign Test". |
| **API Key**      | Copied from ActiveCampaign's Developer settings.    |
| **API URL**      | e.g. `https://youraccount.api-us1.com`.             |

<Frame>
  <img src="https://mintcdn.com/chatsyncs/XjclbddfdJGRoc9R/images/learn/auto-responder-activecampaign-connection/step-02-auto-responder-profile-activecampaign.png?fit=max&auto=format&n=XjclbddfdJGRoc9R&q=85&s=a461a76ae774007d5ed096c2043cadcb" alt="Auto Responder Profile modal with ActiveCampaign selected in the provider list, and Profile Name, API Key, and API URL fields" width="459" height="520" data-path="images/learn/auto-responder-activecampaign-connection/step-02-auto-responder-profile-activecampaign.png" />
</Frame>

Click **Save**. To sync a specific bot's subscribers into an ActiveCampaign list, open **Bot
Manager → \[your bot] → Configuration → Settings → Auto Responder**, and paste the list ID into
the **ActiveCampaign List** field — see [Auto Responder
Integration](/learn/chatsyncs-integrations/auto-responder/introduction) for how the sync is triggered from a bot flow.

## Frequently asked

<AccordionGroup>
  <Accordion title="How do I connect ActiveCampaign to ChatSyncs?">
    Copy your API URL and API Key from ActiveCampaign's **Settings → Developer** page, then add
    them as a new **ActiveCampaign** profile under [Auto Responder
    Integration](/learn/chatsyncs-integrations/auto-responder/introduction).
  </Accordion>

  <Accordion title="What happens if my API key or URL is wrong?">
    ChatSyncs shows an error and can't sync data — double-check both values against
    ActiveCampaign's Developer settings.
  </Accordion>

  <Accordion title="Can I connect multiple ActiveCampaign accounts?">
    Yes — add multiple profiles, which is useful if you're managing several client accounts.
  </Accordion>
</AccordionGroup>

## Related Documentation

* [Auto Responder Integration](/learn/chatsyncs-integrations/auto-responder/introduction) — connecting any email
  marketing platform and what it's used for.
