> ## Documentation Index > Fetch the complete documentation index at: https://docs.chatsyncs.com/llms.txt > Use this file to discover all available pages before exploring further. # Automation in ChatSyncs > Everything for automating WhatsApp conversations in ChatSyncs — flows, sequences, quick triggers, and sending data in and out. **Automation** is anything ChatSyncs does on its own in response to a trigger — a keyword, a button tap, a form submission — instead of a person replying or acting by hand every time. The beginner's path: build a full conversation flow that starts when a customer types a trigger word. 9 ready-made triggers for common events — a fallback reply, a welcome message, and more. Catch every message that doesn't match a set trigger. Collect structured answers — name, email, phone — through a series of questions instead of free-form chat. Ask for a customer's details through natural conversation instead. Build the native in-chat form itself — fields, screens, and validation. Build a native multi-field form inside WhatsApp itself. Call your own system mid-conversation, and send data out to Google Sheets, a CRM, or your own server automatically. Send a series of timed messages automatically over days or weeks. Nurture a lead automatically from first contact to close. Add a tappable button that opens a link. Add your chatbot to your website, so visitors can start a WhatsApp conversation without knowing your business number. Use a User Input Flow inside the website Chat Widget. Paste the widget's embed code into a WordPress site. A map of every place in ChatSyncs where you can fire a webhook — messages, keyword triggers, button clicks, and form submissions.